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Terms & Conditions

Detailed description of goods and/or services

IStructE Southern Africa (IStructE SA) is a regional group of The Institution of Structural Engineers, operating within the Structural Engineering industry, providing and maintaining a list of Structural Engineering Professionals, validated through a peer-review process, identifying persons who are not only registered as professional engineers and professional engineering technologists in their country, but who also possess verified / specialist Structural Engineering capabilities.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 15 days and delivery confirmed by way of email to the Member.

Restriction

The offering on this website is available to all IStructE SA regional group members, and any individual operating within the boundaries of the Southern Africa regional group, which includes the following countries (Botswana, Ghana, Kenya, Malawi, Mauritius, Namibia, Nigeria, Senegal, Sierra Leone, Seychelles, South Africa, Swaziland, Tanzania, Uganda, Zambia, Zimbabwe). Other countries may be added to the country list on request.

Delivery policy

Payment is once off for an annual subscription to the Structural Engineering Professionals Listing, as displayed on the IStructE SA regional group website (www.istructesa.org)

No returns/refunding applicable.

Customer Privacy policy

IStructE SA shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569.

Payment options accepted

Payment may be made via Visa and MasterCard, Diners or American Express Cards or by EFT bank transfer into the IStructE SA bank account, the details of which will be provided on request.

Card acquiring and security

Card transactions will be acquired for IStructE SA via PayGate (Pty) Ltd who are the approved payment gateway for all South African

Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the

website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by IStructE SA regional group separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South African. Transaction currency is in South African Rand (ZAR).

Responsibility

IStructE SA takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support and dispute resolution.

Country of domicile

This website is governed by the laws of South Africa and IStructE SA chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature:

IStructE SA, 320 Frank Road, The Willows, Pretoria, 0184.

Variation

IStructE SA may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Flying Ant Designs (www.flyingantdesigns.co.za) based in South Africa.

IStructE SA contact details

Email: admin@istructesa.org